Thirty tools, one technician, and the cost of switching tabs
Nerdio's MSP research names a tax most service providers pay without a line item for it.
Nerdio puts the number at 30. That is how many point tools a modern MSP often manages, by its count, and the cost it cares about isn't the licence fees. It's the technician logging out of one client portal and into the next, dozens of times a day. Nerdio calls it the tenant switch tax. Why the tool sprawl tax is costing your MSP more than you think
The security angle is sharper. Shared global admin accounts are a common shortcut when you juggle tenants, and they mean one leaked credential opens every client at once. Nerdio's answer is centralized role-based access control, which is the right answer whichever platform you buy.
Five papers, one argument
Nerdio published a run of pieces aimed at MSPs. Standardize a gold baseline, manage every tenant from one place, automate the rest.
- The future of Microsoft 365 management says codified workflows cut client onboarding from days to hours.
- The best multi-tenant management tools for Microsoft 365 compares community scripts with commercial platforms. It is a buyer's guide written by a seller, so read the trade-offs section closely.
- Platform consolidation without compromise takes on the obvious objection, vendor lock-in, directly.
- Unlocking the power of Microsoft 365 management is the hands-on one: Defender and SharePoint baselines, Intune device policies.
If you are also moving clients off RDS, the pre-migration checklist is the most practical document in the set. Benchmark current RDS specs before you size anything in Azure, and archive dead data first, because you will pay monthly to store it.
Not cited, worth reading
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